How to Use
Large hospitals and hotels have used this technology for over 20 years to keep their linens sanitized and bacteria-free. pureWash takes that same technology and scales it down to an appliance that you can use in your own home.
Detergent will not harm your clothes when using pureWash. However, using detergent can cause a buildup of chemicals in your clothing that can be harmful for your skin. If you want to continue using detergent, we recommend reducing the amount used to a 25% of what you have used in the past. pureWash will actually enhance the detergent’s abilities to fight stains because of the oxygen in the water.
If you have further questions about pureWash and detergents, please contact our support team by visiting the Contact Us page to get the most out of your pureWash system.
- Hot water is costly on your wallet and the environment, as it requires a lot of energy to heat up.
- Hot water is hard on your clothing and will cause your clothes to not last very long.
- Hot water dissipates the extra oxygen produced by pureWash too quickly. The positive benefits of pureWash won’t be possible when you use hot water.
Yes! pureWash is designed to be simple to install and use. It simply needs connected to a local power outlet, the cold water source in your laundry room, and the washing machine. It should take less than 20 minutes if your washing machine and water source are reasonably accessible. Check out our Quick Start Guide for details!
Without good quality water, minerals will deposit inside of your pureWash plumbing. This will lead to performance issues. There are ways to clean your pureWash if this happens, so please contact our support team by visiting the Contact Us page if you are experiencing low performance.
pureWash does several things to remove the mold. First of all, it reduces your need for detergent. When you eliminate or significantly reduce your detergent amount, the mold buildup never begins. Secondly, the ozone from pureWash kills the mold already in the washing machine every time you run a cycle. The black stains on your rubber gaskets may remain, but the mold will be eliminated. Your clothes and washing machine will smell fresh when you use pureWash regularly and reduce or eliminate your use of laundry detergent.
We always recommend that you follow the guidelines provided by your clothing manufacturer just as you would with laundry detergent. pureWash is an excellent solution for washing delicate clothing because it uses cold water and cleans without the use of harsh chemicals.
- Does pureWash beep when you plug it in?
- Is the blue light coming on when pureWash Pro has water running through it?
- Are there bubbles flowing in the water that can be seen through the window?
If one of these actions are not happening, please contact our support team by visiting the Contact Us page to get the most out of your pureWash system.
- High mineral content in your water. If you have well water or hard water, pureWash’s internal plumbing may become clogged because of excessive sediment or iron in the water. A pre-filter or water softener is suggested if you are aware of any of these water quality issues. In fact, all of your household appliances would benefit from the addition of a household pre-filter or water softener.
- High moisture in the air of your laundry space. The electrical components within pureWash will function best when pureWash is exposed to a low-moisture environment. In fact, we have included a dryer cartridge within pureWash to keep the air free of moisture. However, if your laundry space is in a humid environment, the dryer cartridge will need to be replaced more often. Under normal circumstances, the cartridge should last about one year.
If you have any questions about your pureWash or the preceding environmental factors, contact our support team by visiting the Contact Us page
The only replaceable part in pureWash is the desiccant dryer cartridge, which helps your pureWash work better and last longer by keeping moisture out of the unit itself. It’s located on the left side of pureWash, and needs replaced when the blue beads all turn pink. Under normal operation, your desiccant dryer should last at least 6 months. It really depends on how often you do your laundry and the amount of humidity in your laundry area.